Order Fulfillment and Distribution

For most of our clients, our job is complete only after a finished product is in their customer's hands. Gung-Ho provides highly responsive order fulfillment by working directly with you or leading telemarketing and e-commerce firms. All of your order information is electronically captured and processed. Then your products are individually fulfilled or distributed in bulk to end users, retailers, and distributors.

Order Capture and Processing

• Web, Call Center, Fax, E-mail, Mail, and Purchase Order Capture and Processing

• DRTV / Infomercial Order Capture and Processing
• Inbound and Outbound Telemarketing and Customer Care

• E-Commerce Services

  • Go-Cart – Gung-Ho's Shopping Cart for Web Orders

  • Fraud Screening

  • Credit Card Preauthorization and Final Billing

  • Sales Tax and VAT Calculation

  • Export Control and US Export Compliance

  • Territory Management

  • Electronic Software Distribution (ESD), Registration / Activation Codes, License Keys, Training, and Support

Fulfillment and Distribution

• Individual Fulfillment to End Users

• DRTV / Infomercial Direct-To-Consumer Fulfillment

• Bulk Distribution to Distributors and Retailers

• Retail Distribution Services

  • Direct-To-Store Distribution of Time-Sensitive Products

  • Vendor-Managed Inventory (VMI) Programs for Increased Sales and Fewer Returns (< 5%) from Stores and Big-Box Retailers

  • GUARD – "Gung-Ho's Universally Approved Retailer Direct" Program

  • EDI / G-EDI using Gung-Ho's or the Client's Sender ID

  • VAN or FTP File Transfer

  • Retailer-Specific Packaging and Labeling

  • Retailer-Preferred Freight Carriers

  • Advance Ship Notices (ASNs)

  • 99.998% ASN Transaction Set Accuracy

  • Retailer Compliance Guaranteed
  • On-Time Shipping / Routing Guaranteed
  • No Shipping-Related Chargebacks Guaranteed

• GOAL – "Gung-Ho's Order Allocation Logic" Routes Orders Based Upon Product Availability and Ship-To Destination

• Multiple Shipping Locations Provide Faster Product Delivery and Lower Freight Costs

• On-Time Shipping Guaranteed up to $100,000 Per Day

• 99.999% Order Fulfillment Accuracy

• On-Line Viewing and Local Printing of All Shipping Documents

• Returns Processing / Reverse Logistics

• Go-Station – Gung-Ho's Workstation for On-Demand Variable Data Printing of Custom Graphics and Dynamically Generated Serial Numbers, Registration / Activation Codes, License Keys, and End-User Customer Information

• GENIE & GOLD – Gung-Ho's Information Systems for Manufacturing and On-Line Real-Time Order Fulfillment

• Global Manufacturing & Distribution Locations