Order Fulfillment and Distribution

For most of our clients, our services do not end with assembly – the job is complete only when a finished product is in their customer's hands. Gung-Ho provides highly responsive order fulfillment by working directly with you or leading telemarketing firms. Order information is electronically transmitted and confirmed. Products are fulfilled individually or distributed in bulk – domestically or internationally – using select air and ground shipping services.

Order Capture and Processing

• Inbound and Outbound Telemarketing and Customer Service
• Web / Internet, Telephone, Fax, E-mail, and Mail Order Capture and Processing
• E-Commerce Services
  • Go-Cart – Gung-Ho's Shopping Cart for Web Orders
  • Fraud Screening
  • Credit Card Preauthorization and Final Billing
  • Sales Tax and VAT Calculation
  • Export Control and US Export Compliance
  • Territory Management
  • Electronic Distribution of Software (ESD), Registration Codes, License Keys, Training, and Support

Fulfillment and Distribution

• Individual Fulfillment
• Bulk Distribution
• Retail Distribution Services
  • Direct-To-Store Distribution of Time-Sensitive Products
  • GUARD – "Gung-Ho's Universally Approved Retailer Direct" Program
  • G-EDI using Gung-Ho's or the Client's Sender ID
  • VAN or FTP File Transfer
  • Retailer-Specific Packaging and Labeling
  • Retailer-Preferred Freight Carriers
  • Advance Ship Notices (ASNs)
  • 99.998% ASN Transaction Set Accuracy
  • Financial Responsibility for Chargebacks
• GOAL – "Gung-Ho's Order Allocation Logic" Routes Orders Based Upon Product Availability and Ship-To Destination
• Multiple Shipping Locations Provide Faster Product Delivery and Lower Freight Costs
• On-Time Shipping Guaranteed up to $100,000 Per Day
• 99.999% Order Fulfillment Accuracy
• On-Line Viewing and Local Printing of All Shipping Documents
• Returns Processing / Reverse Logistics
• Go-Station – Gung-Ho's Workstation for On-Demand Printing of Custom Graphics and Dynamically Generated Serial Numbers, Registration Codes, and License Keys
• GENIE & GOLD Information Systems
• Global Manufacturing & Distribution Locations