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Order Fulfillment and Distribution
For most of our clients, our services do not end with assembly – the job is complete only when a finished product is in their customer's hands. Gung-Ho provides highly responsive order fulfillment by working directly with you or leading telemarketing firms. Order information is electronically transmitted and confirmed. Products are fulfilled individually or distributed in bulk – domestically or internationally – using select air and ground shipping services.
Order Capture and Processing
- Inbound and Outbound Telemarketing and Customer Service
- Web / Internet, Telephone, Fax, E-mail, and Mail Order Capture and Processing
- E-Commerce Services
- Go-Cart – Gung-Ho's Shopping Cart for Web Orders
- Fraud Screening
- Credit Card Preauthorization and Final Billing
- Sales Tax and VAT Calculation
- Export Control and US Export Compliance
- Territory Management
- Electronic and Virtual Distribution of Software / ESD, Licensing, Support, etc.
Fulfillment and Distribution
- Individual Fulfillment
- Bulk Distribution
- Retail Distribution Services
- Direct-To-Store Distribution of Time-Sensitive Products
- GUARD – "Gung-Ho's Universally Approved Retailer Direct" Program
- G-EDI using Gung-Ho's or the Client's Sender ID
- VAN or FTP File Transfer
- Retailer-Specific Packaging and Labeling
- Retailer-Preferred Freight Carriers
- Advance Ship Notices (ASNs)
- Financial Responsibility for Chargebacks
- Guaranteed On-Time Shipping
- On-Line Viewing and Local Printing of All Shipping Documents
- Returns Processing
- Database Management
- GENIE – "Gung-Ho Enterprise Network and Information Exchange" System
- GOLD – "Gung-Ho On-Line Data" System
- Go-Station – Gung-Ho's On-Demand Workstation
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