GOLD Overview
GOLD, the "Gung-Ho On-Line Data" system, is a secure Web portal to GENIE that enables Gung-Ho's clients to use a Web browser to manage their orders on-line and receive real-time information regarding virtually every aspect of Gung-Ho's manufacturing and distribution operations. Clients using GOLD can easily check order status, track shipments, enter new orders, change orders, check inventory, manage bills of materials and assembly instructions, run MRP, process returns, and generate reports. Gung-Ho's clients, suppliers, and employees can also use GOLD to create, view, modify, and exchange artwork files, media masters, documents, and spreadsheets.

Order Status – Real-Time Order Information and Shipment Tracking
Order Status provides clients with real-time information for all types of orders (Web, call center, fax, e-mail, mail, and purchase orders) regardless of the order's origin (from the client, the client's customer, or a third-party order processing center). All order details are displayed including the order's current status (open, partially shipped, on hold, future ship, or backordered). As orders (or portions thereof) are fulfilled, Order Status is updated with shipping and tracking information and Track and POD hyperlinks provide a one-click link to the carriers' tracking pages for instant on-line shipment tracking and proof of delivery.
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New Order – Instant Order Entry On-Line
Gung-Ho's clients (or their designated order processing centers) usually integrate their systems with GENIE and electronically transfer orders using GET IT, ("Gung-Ho's Electronic Transfer of Information Technology"), EDI (Electronic Data Interchange), and/or FTP (File Transfer Protocol). However, there are many situations (e.g., last-minute rush orders, sending free evaluation or demo copies, replacing damaged or lost products) where a need exists to bypass this process. New Order solves this problem by allowing instant order entry on-line referred to as "front-loading" an order. New Order has its own separate password protection with various levels of user permissions allowing order entry to be limited by user, department, product, dollar amount, etc. Orders can be assigned a priority status for immediate processing. E-mail confirmations of order receipts and shipments are sent by GATE, "Gung-Ho's Automatic Transmission of E-mail" process.
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Change Order – On-Line Order Modification
After an order has been entered, there often arises a need to modify that order (e.g., change the quantity, add or delete an item, change the carrier or service type). Change Order provides the ability to modify or cancel an order. Change Order has its own separate password protection with various levels of user permissions allowing order changes to be limited by user, department, product, dollar amount, etc. Orders can be assigned a priority status for immediate processing. E-mail confirmations of change order receipts are sent by GATE, "Gung-Ho's Automatic Transmission of E-mail" process.
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Inventory – On-Line Window Into the Warehouse
Inventory provides clients (or their designated order processing centers) with on-line inventory information necessary for planning production and checking product availability for fulfillment. Questions like "How many are in stock?," "Will we need more parts for the build?," and "Do we have enough to fulfill that order?," can be answered immediately because inventory information is available on-line. Inventory also displays minimum stocking levels and reorder quantities to ensure the desired amount of inventory is on-hand. An e-mail warning that the quantity of an item has fallen below the minimum stocking/reorder level is sent by GATE, "Gung-Ho's Automatic Transmission of E-mail" process, to prevent an out-of-stock situation.
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BOM & MRP – On-Line Bill of Materials and Material Requirements Planning
Clients can manage their current Bill Of Materials (BOM) and run Material Requirements Planning (MRP) on-line. Clients thus know the latest makeup of their products as well as how many they can build – anytime, anywhere. BOM also permits clients to submit change requests on-line. The change request includes the revised BOM, the name of the person requesting the change, and a date/time stamp. E-mail notifications of change requests are sent to the appropriate personnel by GATE, "Gung-Ho's Automatic Transmission of E-mail" process.
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Assembly Instructions – Ensure Accurate Assembly On-Line
Assembly Instructions specifies all of the components as well as their orientation and sequence in the finished good product. These specifications can include text documents, digital photographs, drawings, and/or other graphics to ensure accurate assembly. Assembly Instructions permits clients to submit change requests on-line. The change request includes a revised set of instructions, the name of the person requesting the change, and a date/time stamp. E-mail notifications of change requests are sent to the appropriate personnel by GATE, "Gung-Ho's Automatic Transmission of E-mail" process.
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Returns – On-Line Returns Information and Processing
Returns provides clients with real-time information regarding the status of their returns and the ability to process their returns on-line. Clients can view the items and quantities returned, the dates the returns were received, and the origin of the returns. Clients can then use Returns to disposition those items. Returns information and processing can also be made available to client-designated order processing centers to assist them with issuing any required refunds or credits. Returns has its own separate password protection with various levels of user permissions allowing returns processing to be limited by user, department, product, dollar amount, etc. E-mail notifications that returns have been received and/or processed are sent by GATE, "Gung-Ho's Automatic Transmission of E-mail" process.
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Reports – Real-Time On-Line and On-Desktop Reporting
Reports regarding virtually every aspect of Gung-Ho's manufacturing and distribution operations are available on-line and can be downloaded to the user's computer for local configuring, printing, archiving, etc. Standard reports are available directly from Order Status, New Order, Change Order, Inventory, BOM & MRP, Assembly Instructions, and Returns. A complete set of EDI Reports are also available. If a required report does not exist, Gung-Ho or the user can create it and save it in the Reports area for future use. All Reports are dynamically sorted real-time and have their own separate password protection.
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Docs & FTP – Collaborative Information Sharing
Docs & FTP allows clients, suppliers, and Gung-Ho to collaborate and share information on-line using a Web browser. GOLD Docs users can easily post, view, modify, and exchange artwork files, media masters, documents, and spreadsheets. GET IT automatically searches for new or modified files every 30 seconds and GATE automatically sends members of the collaborative workgroup an e-mail notification regarding any new or modified files. Additional features include a selective review and approval process as well as automatic and manual historical archiving.
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GOLD Demo
To request a Live GOLD Demo, please call +1 775 831 3700 or send an e-mail to GOLD@gung-ho.com.